Information We Collect a. Personal Information When you use our Platform to search, book, or manage tickets, we may collect the following information: Name and contact details (mobile number, email address) Passenger details required for booking (such as name, age, gender) Login credentials (if applicable) Payment-related information (processed securely via third-party payment gateways) Communication details shared with customer support b. Booking and Transaction Information We collect information related to your bookings, including: Origin and destination details Travel dates and service details Seat numbers and ticket information Cancellation, refund, and rescheduling details c. Non-Personal Information We may automatically collect technical information such as: IP address Browser type and device information Operating system Pages visited and interaction data 2. How We Use Your Information We use the collected information for the following purposes: To enable ticket search, booking, cancellation, and refund processing To display booking details, tickets, and travel-related notifications To process payments and send booking confirmations To provide customer support and resolve issues To improve platform performance, usability, and features To comply with legal, regulatory, and contractual obligations 3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve our services. You can control or disable cookies through your browser settings. 4. Sharing of Information We do not sell or rent your personal information. We may share information only when necessary, including: With bus operators or service providers to fulfill your booking With payment gateway providers for secure transaction processing With technology and hosting partners who support platform operations When required by law, regulation, or legal process 5. Data Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. 6. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any information. 7. Your Rights Depending on applicable laws, you may have the right to: Access the personal information we hold about you Request correction or deletion of your personal information Withdraw consent where applicable Object to or restrict certain processing activities To exercise these rights, please contact us using the details below. 8. Children’s Privacy Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.